Go to Backup Codes and click View to find them. You can view and renew these codes in your EA Account Security settings. If you lose your phone, the authenticator app fails, and you can’t access your email address, backup codes are the only way to sign into your EA Account from a new device. Use that code to activate Login Verification for a new method.Choose the new method you want to add to your account.We’ll send a Login Verification code to either your email or phone number. We may ask you to verify your account.Under Login Verification, find Preferences.You may only be able to use some of the options, depending on where you live. We can send you codes by email, text, or the app authenticator. Make sure you can always access your account by having more than one Login Verification method. That way you know you’ll have enough time to put it in. If the timer on the code is about to run out, wait for a new code. Now when we ask you for a Login Verification code, you can open the app and enter the 6-digit code that appears. Enter the code that the authenticator gives you.Choose Manual entry to type in your EA Account’s email address and the Secret Key from your Settings.Choose Scan barcode to scan the QR code from your Settings.Choose how you want to set up the authenticator:.Install the Google Authenticator app for Google Play or iPhone.Choose your device from the dropdown menu.Pick App Authenticator when you’re setting up Login Verification, then click Continue.When you use the app authenticator, you’ll get a code from the Google Authenticator app whenever you need it. Tip: Keep your email address up to date so you can always get your codes. You or your service provider haven’t blocked us.Turning on Login Verification for the first time? You’ll get your first code via email only.Īfter you turn on Login Verification, you can set up multiple methods to get codes. Use that code to activate Login Verification, and you’ll be all set. We’ll send you a code via the method you choose right away.Under Login Verification, click Turn On.Go to your EA Account Security settings.Using the app authenticator for login verification is the safest way to keep your account secure. We’ll send you a code to make sure it’s you when a new device tries to log in to your EA Account. If the timer on the code is about to run out, wait for a new code to make sure you have enough time to enter it.EA Login Verification helps to keep your account safe. Now, when we ask you for a Login Verification code you can open the authenticator app and enter the 6-digit code.Įach code the app displays lasts for a limited time. Enter your app's code found under Electronic Arts, then click Save.Scan the QR code or enter the secret key from the Set up an App Authenticator window to link your app to your EA Account.Open the authenticator app and choose to manually add an account.Install the Google Authenticator app by scanning the QR code or searching your device's app store for “authenticator”.Choose your device from the pull-down menu. Answer your security question, choose App Authenticator, and click Continue.If you need to, log in to your EA Account to open the My Account: Security page.When EA requests a security code before you can log in, you can get a code from your app authenticator instantly without waiting on an email from EA. If you play FIFA, do not turn off Login Verification or you will lose access to the game.Īn app authenticator is the fastest way to securely verify your identity. If you ever want to turn off Login Verification, return to the My Account: Security page and select Turn Off. This ensures that only you and your unique code are able to access your EA Account. We will also send a code every 90 days when you log in from trusted devices. You will now receive a verification code when you log in from a new device. PlayStation 3 and Xbox 360 FIFA 15 players using App Authenticator will not receive a security challenge when logging in.If you choose App Authenticator, you will install an app to your mobile device to receive your verification codes.
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